WHO SHOULD ATTEND

• Managers and leaders in organizations who wish to accelerate their leadership competency to higher levels by enhancing their interpersonal skills.
• Those who wish to strengthen this skill

COURSE PURPOSE

Help attendees to:

• Understand sufficiently the importance of assignment for department level and for every individual in the company
• Have a thorough grasp of contents and orders to set up the targets and criteria to evaluate assignment in the company
• Understand exactly the definition of “task delegation” and its benefits for leadership and management
• Carry out adequately and correctly assignment process, implementing task delegation method to control effectively

TRAINING METHODOLOGY

• Discussions—We provide learners with the context of change through interactions, both amongst the learners and between the trainer and the learners. Rather than the traditional lecture method, the interaction and communication between the groups have proven to be a much more effective and powerful method of learning.
• Demonstrations—Students conduct case studies, and learn from hands-on activities and through multi-media.
• Consultative training—Students are provided with the necessary knowledge and tools to successfully apply the skills to their own business contexts.

COURSE CONTENT

Part I: Overview of assignment and delegation

• Overview of assignment and organization structure diagram
• Overview of job description for staffs
• Overview of organization statute and activities for departments
• Definition and importance of task delegation
• Distinguish among task assignment, delegation and authorization
• Authority and duty related to delegation
• Relationship between task assignment and delegation

Part II: Popular task delegation formats at companies

• Downward delegation
• Upward delegation
• Which is the effective delegation format?

Part III: Effective delegation process

• Consider tasks to be delegated
• Select the task delegated and clarify the issues related to delegation
• Select suitable staff (match between staffs’ characteristics and capability and delegated task’s nature and requirement) to conduct the delegation
• Define targets and delegation plan
• Guide and supervise delegated staffs
• Evaluate the results

Part IV: Implement task delegation in management