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Why are people very successful in working as staff but not as a manager?
It is said that “Holy spirit thanks to subordinates”, but why the “spirit” is still not “holy” when “subordinates” are enough?
Those are only two out of many questions related to the abilities of “Middle Managers”. Leaders and middle managers in many companies are in trouble with them.
The answer is at PACE’s training program “Management for Middle Managers” (MMM).
This program is designed for Middle Managers (those who are Functional Managers such as in Sales, Marketing, Administration, HR, Finance, Production, Technique, IT, Project, etc.; Heads/Deputy of Departments), or for those who wish to equip and enhance their abilities to become a middle manager.
Objectives of the program are: To identify the abilities of “Middle Managers” (MM). Which characteristics needed for a good MM? To become a good MM, what should be learned, how to learn and experience? Why do top leaders do all works by themselves but don’t share them with their middle manager team, etc.
Middle Managers’ abilities consist of “specialistic qualification” and “managerial aptitude”
For instance, a good finance manager is not only good at finance but also good at managing his team and the whole financial & accounting system; a good production manager is not only good at techniques and producing technology but also good at managing plants and his team of workers and engineers;…
Most MMs are well-qualified in specialism. And how is the managerial aptitude qualified?
The first and important “managerial aptitude” needed for an MM is the ability to “manage people”. However, to be a successful MM, knowing how to “manage people” is only the “necessary condition”. So what is the “sufficient condition”?
“Sufficient condition” of a successful MM includes:
- Know the job and understand the worries of top leaders; Comprehend corporation’s strategies and know how to build up department strategies; Understand corporate culture and know how to build department culture; Understand corporate management system and know how to establish departmental management system;
- Know how to be a “bridge” between top leaders and staff in the department; Know how to efficiently communicate top leader’s ideas to staff; Know how to well perform all instructions from top leaders; Know how to “take care” of staff in the department on behalf of top leaders;
- Understand how to recruit and take advantage of staff; Know how to assign duties and responsibilities to staff; Know how to coordinate with staff in every departments; Know how to solve internal problems under the vision of the whole company (not based on internal benefits of the department);
- Be able to know how to make the action plan and performance report; Master supplement skills in management (over 20 soft skills); etc.
PACE has taken great efforts to build up the “model” to improve management abilities for middle managers for many years. And this “model” is copyrighted as “PACE’s MMM Model”.