WHO SHOULD ATTEND
- Managers and leaders in organizations who wish to accelerate their leadership competency to higher levels
- Those who wish to strengthen their motivating skills so that they can work confidently and effectively with others.
COURSE PURPOSE
This course will help attendees:
- Understand the definition of “working incentive” in the viewpoint of leaders and managers
- Upgrade the ability to realize, analyze and explain staffs’ behaviors, understand both “floating part” and “sinking part” of staffs’ behaviors
- Recognize the role of a leader in motivating staffs
- Apply successfully techniques to enrich work so as to motivate staffs
TRAINING METHODOLOGY
- Discussions - We provide learners with the context of change through interactions, both amongst the learners and between the trainer and the learners. Rather than the traditional lecture method, the interaction and communication between the groups have proven to be a much more effective and powerful method of learning.
- Demonstrations - Students conduct case studies, and learn from hands-on activities and through multi-media.
- Consultative training - Students are provided with the necessary knowledge and tools to successfully apply the skills to manage time effectively for their own business contexts.
COURSE CONTENT
Part I: Why do the staffs work?
- Values and attitudes of staffs
- Factors of staffs and nature of work
- Evaluating staffs via ASK criteria: Attitude + Skills + Knowledge
- Working environment and culture
- Practice
Part II: Tools for analyzing staffs’ working incentives
- Maslow’s hierarchy of needs
- Theory of needs of McClelland
- Two - factor theory - Herzberg
- Practice on current business context
Part III: Roles of leaders in motivating staffs
- Roles of leaders in motivating staffs
- Avoid “misunderstanding” and reconsider yourself as a leader
Part IV: Popular ways to motivate staffs
- Task delegation
- Task redesign
- Job rotation
- Support staffs to accomplish tasks
- Evaluate results fairly and objectively
- Practice