COURSE AREAS
Coaching And Mentoring Skills

WHO SHOULD ATTEND?

  • Managers and leaders in organizations who wish to accelerate their leadership competency to higher levels.
  • Those who wish to strengthen their coaching skill so that they can work confidently and effectively with others.

COURSE PURPOSE

Help attendees to:

  • Understand the importance of coaching
  • Understand and apply skills and procedures in coaching
  • Implement steps in coaching, training coaching skills
  • Hold internal or external training courses to enhance staff working effectiveness

TRAINING METHODOLOGY

  • Discussions - We provide learners with the context of change through interactions, both amongst the learners and between the trainer and the learners. Rather than the traditional lecture method, the interaction and communication between the groups have proven to be a much more effective and powerful method of learning.
  • Demonstrations - Students conduct case studies, and learn from hands-on activities and through multi-media.
  • Consultative training - Students are provided with the necessary knowledge and tools to successfully apply the skills to their own business contexts.

COUSE CONTENT

Part I: Overview about tutoring and coaching

  • Importance of coaching
  • Roles and duties of coaching
  • Purposes of investment on coaching
  • Coaching strategies
  • Differences among education, training, coaching, tutoring and human development

Part II: Carry out tutoring and coaching process

  • Analyze the opportunity and demand for training
  • SWOT technique in training
  • Design training programs
  • Steps to coach staffs
  • Criteria to evaluate coaching outcomes
  • Post-training issues
  • Supervising, tutoring and developing staff process

Part III: Essential skills for training

  • Presentation skill
  • Textbook compiling and using supportive tools skills
  • Listening, questioning and giving feedback skills

Part IV: Tutoring at workplace

  • Advantages and disadvantages of tutoring at workplace
  • Effective tutoring methods at workplace
  • Evaluate and compare tutoring outcomes and targets
  • Plan for future tutor and development