|Schedule||:||Saturday - Sunday|
|Time||:||8h30 - 11h30 & 13h30 - 16h30|
|Duration||:||04 sections/ 12 hours|
|Discounted Fee||:||2,800,000 VND|
The discounted fee will be available to registrations and payments received on or before 01 week.
In addition to the public training programs are offered at Head Office for individuals or groups from different organizations, PACE also offers In-house Workshops which tailored to the specific needs of each organization.
In addition to the training program, PACE also provides management consulting such as Strategy Maps, Corporate Management System, High-Performance Culture,...
The program helps you not only know how to take care of the customers in a professional way but also turn “the customer” into “the partner”; turn “the partner” into “the client”.
The enterprises succeed in their business (service, production, or trade): (1) Not only take care of the customers during sales but also after sales procedure; (2) Keep a “standard” and a “class” in doing their customer care thanks to “owning” a professional and well-trained business executive staffs for sales and customer care.
With such those views, PACE’s “Customer Care” training program is created in order to help the company’s staffs become more expert in executing the customer care and more successful in performing sales.
This program has been studied, designed and composed, together with consecutively upgraded and improved to be more appropriate with the changes and challenges of current business environment.
This training program is not only helping the participants know how to take care of the customers in the present business environment but also know how to develop the customers and attract more customers based on current customer database; know how to turn “the customer” into “the partner” (loyal customer) and then, turn “the partner” into “the client” (the customers desire PACE to go through the development with them); know how to build “sales culture” for themselves; know how to strengthen a professional “sales and customer care culture” for all staffs.
FCV (an exclusive partner of
FranklinCovey in Vietnam) is a member of
PACE Institute of Management
KBV (an exclusive partner of
Ken Blanchard in Vietnam) is a member of
PACE Institute of Management
PACE-MLV, a member of PACE Institute
of Management, specializes in Mindfulness
and Mindful leadership training
BSV (an exclusive partner of
Balanced Scorecard in Vietnam) is a member
of PACE Institute of Management
PACE Consulting, a member of
PACE Institute of Management, specializes in management consulting
PACE Books, a member of
PACE Institute of Management,
specializes in book publishing
PACE is the sole partner of The Center for Excellence in Public Leadership, College of Professional Studies, the George Washington University (short for GW) to deliver GW's Mini MBA training program in Vietnam.
Project Management Institute (PMI) is the world's leading project management organization. PACE is a partner of PMI to deliver international standard project management programs in Vietnam.
Institute of Management Accountants (IMA) is the worldwide association of accountants and financial professionals in business. PACE is a partner of IMA to deliver the Certified Management Accountant (CMA) program in Vietnam.