ADMISSION & TUITION

Starting date : 01/08/2020
Schedule : Saturday - Sunday
Time : 8h30 - 11h30 & 13h30 - 16h30
Duration : 04 sections/ 12 hours
Tuition : 3,200,000 VND
Discounted Fee : 2,800,000 VND

The discounted fee will be available to registrations and payments received on or before 01 week.

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Public Workshop

CUSTOMER CARE AND CUSTOMER SERVICE

Time: 05/10/2020

(HCMC)

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ĐÀO TẠO THEO YÊU CẦU

In addition to the public training programs are offered at Head Office for individuals or groups from different organizations, PACE also offers In-house Workshops which tailored to the specific needs of each organization.

MANAGEMENT CONSULTING

In addition to the training program, PACE also provides management consulting such as Strategy Maps, Corporate Management System, High-Performance Culture,...

 BUSINESS KNOWLEDGE BOOKSHELF

In addition to the training program, PACE also provides management consulting such as Strategy Maps, Corporate Management System, High-Performance Culture,...

The program helps you not only know how to take care of the customers in a professional way but also turn “the customer” into “the partner”; turn “the partner” into “the client”.

The enterprises succeed in their business (service, production, or trade): (1) Not only take care of the customers during sales but also after sales procedure; (2) Keep a “standard” and a “class” in doing their customer care thanks to “owning” a professional and well-trained business executive staffs for sales and customer care.

With such those views, PACE’s “Customer Care” training program is created in order to help the company’s staffs become more expert in executing the customer care and more successful in performing sales.

This program has been studied, designed and composed, together with consecutively upgraded and improved to be more appropriate with the changes and challenges of current business environment.

This training program is not only helping the participants know how to take care of the customers in the present business environment but also know how to develop the customers and attract more customers based on current customer database; know how to turn “the customer” into “the partner” (loyal  customer) and then, turn “the partner” into “the client” (the customers desire PACE to go through the development with them); know how to build “sales culture” for themselves; know how to strengthen a professional “sales and customer care culture” for all staffs.

PACE’S MEMBER COMPANIES

PACE’S GLOBAL PARTNERS