8 THINGS TO CONSIDER BEFORE CHIEF CUSTOMER OFFICER (CCO) OPEN A SECOND LOCATION

Thomas Smale - Founder of FE International said even though the oft-cited cliché that says “nine out of every 10 small businesses fail" is demonstrably false, at least according to the Washington Post, the Bureau of Labor Statistics does show that about 50 percent of small businesses fail within five years.

10 WAYS TO DEVELOP MEMBERS STRENGTHS

In order to lead a top-performing team, you need to do more than direct and delegate work. Truly effective managers are able to recognize the unique strengths of each team member and optimize all those natural gifts.

IDENTIFYING THE STRENGTHS AND WEAKNESSES OF HR LEADERS

One factor could be that HR leaders seem to be trailing behind their counterparts in other departments.

WHY MORE EXECUTIVES SHOULD CONSIDER BECOMING A CHRO

If you’re a business leader looking for an opportunity to have real impact on your company — and position yourself for the top job — which career path is best? CFO? COO? CMO? What if we told you that the CHRO role might be the best job you could ever have, with real opportunity for reshaping an organization?

FIVE TRENDS EVERY CHRO SHOULD KNOW FOR 2018

We’re in the middle of a global workforce evolution. And HR is in the driver’s seat. On one side, employees are learning to take more control of their employment experience. On the other side, organizations are scrambling to provide resources and evolve with rapidly changing expectations

THE IMPORTANCE OF EMPLOYEE TRAINING AND DEVELOPMENT IN HR MANAGEMENT

According to a survey conducted by Office Team in 2015, 38% of HR professionals consider training and developing employees their greatest staffing concern. Of course, companies that manage to train and develop their employees win the jackpot.

LEARN TO TALK WITH PEOPLE, NOT AT THEM

So many ambitious and talented leaders plateau and even regress once they "reach the top" of the ladder, mountain or organizational structure they've been climbing. There's a simple reason this can happen, and it sometimes comes down to conversations.

A HUMAN RESOURCES CAREER IS NOT FOR “NICE” PEOPLE

Over the years I have often had young talent come to me asking for mentoring because they want to work in Human Resources. I love to mentor, but I like to do it for the right reasons. So I have usually asked the question: “Why do you want to work in HR?”

7 INTERVIEW QUESTIONS TO HELP YOU HIRE SUPERSTARS

Whether you’re a two person startup still operating in your garage or a 500-person corporation, one thing should remain consistent: your focus on hiring superstars.