
THE EMOTIONALLY INTELLIGENT INTERVIEWER: A SMARTER QUESTIONING STRATEGY
Emotional intelligence (EI) is typically described as someone's ability to read other people's signals and respond appropriately to them, as well as recognize and understand their own emotions so they can influence the emotions of others. What better opportunity is there to demonstrate EI than during the interviewing and candidate selection process?

HR CAN BOOST YOUR COMPANY'S EFFICIENCY
For years, business and HR experts have talked about the need for human resources to become more engaged in corporate strategy. They're preaching to the choir with Susan Baranowsky, SHRM-SCP, chief administrative officer and HR director for Impact Thrift Stores, a 200-employee nonprofit based in Montgomeryville, Pa. Baranowsky says she has to understand the organization's business in order to recognize how she can best contribute.

INSIDE THE MIND OF THE CHRO
To better understand CHROs, Russell Reynolds turned to our proprietary database of psychometric profiles of nearly 9,000 executives, and compared information on current CHROs against more junior human resource professionals, as well as other C-suite executives.

HR CAN BOOST YOUR COMPANY'S EFFICIENCY
"Every day, I walk around and talk to people at all levels," she says. She listens a lot, too. "You have to understand the business well enough to have meaningful conversations."