OKR & KPI Implementation

TARGET PARTICIPANTS
This training program is designed for the following participants:

• Leadership and management levels in organizations (Board of Directors, Board of Management…);
• Human resources leaders and managers in organizations;
• Those who are interested in developing objectives / performance measurement systems of organizations, departments, and individuals.

PROGRAM OBJECTIVES
After successfully completing this program, participants will be able to:

• Recognize the nature of OKR and KPI in relation to Performance Management;
• Present the model of developing and operating OKR and KPI system to effectively manage operations in the business;
• Use OKR & KPI system to effectively manage the work of employees, departments, and organizations.

Part 1: Overview of OKR & KPI System

• Understand concepts related to Performance Management;
• Monitor and measure expected results in business operations;
• The Importance of OKR & KPI System Development and Implementation;
• Introduce documents about OKR & KPI for reference.

Part 2: Developing OKR System

• The principles of developing OKR System;
• The model of developing OKR System;
• Developing Objectives system;
• Developing Key Results system;
• Practice, Analysis & Debrief.

Part 3: Developing KPI System

• The principles of developing KPI System;
• The process of developing KPI system;
• The process of developing KPI:
  • Describing expected results;
  • Understanding direct indicators and indirect / alternate indicators;
  • Choosing the appropriate measurement method for each objective;
  • Forming composite measures (when necessary);
  • Setting targets and thresholds;
  • Defining & documenting the KPI system;
• Practice developing KPI system.

Part 4: Operating OKR & KPI System

• Developing Management Information System;
• Developing Performance Report System;
• Data Analysis and Its Usage in Management;
• Important Forms for Reference.

Part 5: Program Summary & Application Orientation