Thinking methods and Problem Solving Skills

TARGET PARTICIPANTS

• Top-level executives, including business owners, boards members/Board of Directors and other high-ranking executives
• Middle Managers - Functional directors and managers, chiefs/heads and deputy heads of departments
• Those who wish to enhance their training, coaching, and mentoring skills
• This program is not suitable for those who have not had working experience in the business environment.

PROGRAM OBJECTIVES

After successfully completing this program, participants will be able to:

• Enhance thinking methods and problem solving skills
• Make effective decision based on scientific critical thinking methodology
• Have a thorough gasp of potent issues to select and implement effective solutions; understand and apply all the principles, tools and optimal methodologies effectively
• Be proactive and confident in understanding the problems and making decisions
• Know how to improve problem solving effectively through "creative thinking" model

Part I: Capacity thinking

- Collective thinking
- Analysis thinking
- Logical thinking
- Thinking from generality to specificity, from root to top, from short term to long term

Part II: World classical thinking methodologies and techniques

- Brain-storming technique:

• Principles of brain-storming;
• Brain-storming implementation.

- Six thinking hats methodology:

• Principles;
• Implementations

- Mind map methodology:

• Principles;
• Implementations.

- Breakthrough thinking methodology:

• Principles;
• Implementations.

- Other popular methodologies and techniques;

- Integrated techniques and methodologies for improving critical thinking.

Part III: Problem Solving and Decision Making Procedures

- Define problems

• Classical techniques and tools in identifying issues:
  1. Techniques in recognizing actual problem existence
  2. Techniques in diversifying perspectives 
  3. Brainstorming
• Different perspective in approaching the problems effectively

- Diagnose and trace problems

• Classical techniques and tools in diagnosing and identifying root causes of problems
  1. Applying Fishbone diagram
  2. 5Why + 2
• Important principles to consider

- Create solutions

• Classical techniques and tools in creating solutions
  1. Thinking ability in creating solutions
  2. Breakthrough thiking in creating alternatives
• Standards of a feasible solution

- Select and implement solutions

• Important principles in selecting effective alternatives
• How to implement optimal solution and things to pay attention to

Part IV: Improve problem solving by creativities

- Philosophy of creativity in problem solving
- Criteria in an actual creative solution
- Creative methodologies in improving effectiveness in problem solving